Sales Excellence Series • Session 02

Win Bigger Jobs Using the Laws of Influence & Persuasion

What If You Could Use 7 Proven Psychological Principles to Close Larger Projects — at Premium Prices — Without Feeling Pushy or Salesy?

~71 minutes May 21, 2026 Gene McNaughton
7 LAWS Likability Scarcity Conformity Future Pacing Certainty Contrast Commitment 53% of decisions = your sales experience
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Contractors Using This System
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Of Buying Decisions = Your Sales Experience
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Laws of Persuasion You'll Master
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Of Buyers Decide on Price Alone

Your Guide

Gene McNaughton

Gene McNaughton

Chief Growth Officer

Gene has been exactly where you are. He built a geotechnical contracting business from zero to over $5M in revenue in under 4 years — personally selling more than $4M of that at strong margins. Before that, he held executive sales roles at Gateway Computers and served as EVP of Global Sales for Tony Robbins.

In this session, Gene draws on over two decades of persuasion science and field-tested sales strategy to break down the 7 laws that drive buying decisions — and shows you how to apply them naturally during every site visit and estimate.

164+ contractors coached
EVP Global Sales, Tony Robbins
$5M+ sold in the field

What Changes for You

5 Outcomes You'll Walk Away With

Each of these puts a proven persuasion principle into your hands — ready to use on your next site visit, estimate, or follow-up call.

01

Build Instant Rapport That Wins Trust

You'll learn the Law of Likability — the specific behaviors that make homeowners feel connected to you within the first five minutes, so they see you as a trusted advisor instead of another salesperson.

02

Create Urgency Without Pressure

You'll apply the Laws of Scarcity and Urgency to help homeowners understand why acting now protects their investment — without ever feeling pushy or aggressive.

03

Use Social Proof to Build Instant Credibility

You'll harness the Law of Conformity — showing prospects that homeowners just like them have already chosen you — so they feel confident rather than uncertain about moving forward.

04

Help Buyers See Their Better Future

You'll use Future Pacing and Certainty to paint a vivid picture of the outcome — so homeowners aren't buying a repair, they're buying peace of mind, property value, and a problem that's gone for good.

05

Close with Commitment & Consistency

You'll structure your conversations so homeowners make small commitments early — then naturally follow through with the bigger decision. No hard closes, no awkward moments, just a logical next step.

Inside the Session

What You're About to Experience

Gene presenting — opening remarks
Setting the Stage
The 5 contractor challenges
Your 5 Biggest Challenges
Anticipation and pattern recognition
Seeing Patterns Before Competitors
The 7 laws of persuasion
The 7 Laws in Action

Session Walkthrough

71 Minutes That Can Transform How You Influence Buying Decisions

From the psychology behind every “yes” to field-tested frameworks you can use this week — plus live Q&A with contractors asking the same questions you have.

0:00 – 6:00

Why This Matters for Your Business Right Now

Laws of Influence and Persuasion 5 Contractor Challenges Skills Assessment

Gene opens with the 5 challenges every contractor faces — from inconsistent lead flow to competing on price — and explains why mastering influence is the fastest lever to pull for bigger jobs and better margins.

Gene presenting — opening
Live Straight talk about the challenges keeping contractors stuck — and the mindset shift that changes everything.
6:00 – 15:00

Spot the Patterns Before Your Competitors Do

Anticipation Framework Sales Moves CEB Research

You'll get the CANI framework — Constant And Never-ending Improvement — and learn why the contractors who grow fastest aren't the hardest workers, but the ones who recognize patterns in their pipeline before the numbers show up.

15:00 – 28:00

The Research That Changes Everything

The Sales Death Trap The Iron Triangle Speed to Lead

CEB Research proves 53% of a homeowner's buying decision comes from the sales experience you create — not your product, price, or brand. You'll understand the Iron Triangle (Speed, Value, Trust) and why only 9% of buyers actually decide on price alone.

Gene presenting — CEB Research
Live The data that proves why improving your sales experience matters more than cutting your price.
28:00 – 38:00

Law #1: Likability & Law #2: Scarcity/Urgency

Law of Likability Law of Scarcity Transition to Conformity

Likability isn't about being charming — it's about rapport, mirroring, and showing genuine interest in the homeowner's situation. Then you'll learn to create authentic urgency by helping prospects understand what waiting actually costs them.

38:00 – 48:00

Law #3: Conformity & Law #4: Future Pacing

Law of Conformity Law of Future Pacing Transition to Certainty

Conformity means showing homeowners that people just like them have already made this decision. Future Pacing means helping them visualize life after the repair — the dry basement, the stable foundation, the peace of mind. Both remove hesitation.

Gene presenting — Conformity and Future Pacing
Live How to use testimonials, reviews, and visualization techniques that make saying “yes” feel natural.
48:00 – 55:00

Law #5: Certainty & Law #6: Contrast

Law of Certainty Law of Contrast Transition to Commitment

Certainty is about eliminating risk — warranties, guarantees, and proof that your solution works. Contrast means presenting options so the premium choice looks like the obvious decision. Together, they make your highest-value proposal feel like the safest bet.

55:00 – 63:00

Law #7: Commitment & Consistency

Law of Commitment Summary Full Circle

When someone makes a small commitment, they naturally want to stay consistent with it. You'll learn to structure your site visits so homeowners agree to small, logical steps — and the final decision becomes the obvious next move, not a hard close.

Gene presenting — Commitment and Consistency
Live The psychological principle that turns small “yeses” into signed contracts — without pressure tactics.
63:00 – 71:00

Your Action Plan & Live Q&A

Executive Summary Iron Triangle Review Laws of Influence

Everything distilled into a clear action plan. Plus live Q&A where contractors asked about applying persuasion principles to investors, pre-construction stabilization results, and breaking into emerging markets — with answers you can use immediately.

Ready to Go Deeper?

Watch the Full Session on Your Schedule

Fill out the short form below to unlock the full 71-minute recording. Rewatch the 7 laws breakdown, take notes at your own pace, and start applying these persuasion frameworks to your next site visit.

Gene McNaughton presenting the Laws of Persuasion

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This Is Part of a Series

Keep Building Your Edge

Each session gives you new tools to stack on top of what you've already learned. Attend them all and you'll have a complete sales system built for how contractors actually sell.

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Sessions are capped at 30 attendees so you get direct access to Gene — first come, first served.